Welcome to the Q&A Forum

Hi All, For 2 days I cannot access my moz analytics. I can log in, but when I click the Moz Analytics button, which redirects me to: http://analytics.moz.com/pro/home I receive message that chrome could not connect. Screenchot attached. Rgds! Screen-shot-2014-05-24-at-11.40.51-AM.png

Hello Moz, I am currently in my free trial period of Moz Pro and am enjoying it very much. However, I would like to be able to track more than just three competitors per campaign. Is this something that is available with an upgrade?

I like this site, I really do, which is why I visit multiple times a day.  But I grow weary of these premium sites that require me to log in multiple times a day.  This morning I was simultaneously working at ordercup.com, strengthcoach.com, and moz.com, and all three log me out at every turn.  Argh!!!  What's worse is that some MOZ pages think I'm logged in and others don't.  I don't fully understand the logic behind the curtain, so I wander from page to page trying to get the login in sync.  Why can't these sites work like lynda.com where I can stay logged in for days and weeks?  To top it off, LastPass rolled out a new release that broke auto-login.  All this logging in is getting in the way of me getting anything done.

When i click on Moz Analytics button on top right, it takes me to the screen where i could/should choose compaign, but compaigns does not load. 😞 Chrome throws sript loading to long. Safari just loads page till infinite. Firefox throws alert that one specifi scritp is taking to long to load. I can't get to any compaign 😞

The websites I add to my Moz Analytics account do not appear in the old "Pro" account. What is going on here?

These are probably stupid questions, but they've been bothering me. On my profile page it says complete your profile - earn 10 more moz points! However, I completed my profile and it says it is 100% complete with 0 items left to complete. Is there any reason these points aren't registering? Also, on the header it says my username and that I have 52 moz points, but on my profile page it says I only have 46. Is there a wait time for one of these to update or sync? Also, is there a way to track how many moz points you have gotten in a particular month? I know there are limits to how many points you can get in a given period.

We do local SEO over here and so our keywords are always followed by a city name, like so: "auto repair+Springfield". If there's ever any confusion within SERPS which "Springfield" the searcher is looking for we can depend on Google to pull query location to assume it's the nearest to them (it does, and is usually correct). And furthermore, if the office ever needs to check for rankings by hand (we're not in Springfield), we just set the query location to "Springfield" and our results match their. However, MOZ doesn't set a query location. Which makes sense, I suppose, because their crawlers are up in the Bay. What I'm saying is that oftentimes there's a discrepancy between how MOZ tells me they rank, and how I see them ranking, the business owner sees them ranking, and how the customer finds them ranking. As such, we can't send them reports through MOZ 😞 Has anyone else had this problem and found a solution? Should the keyword be followed by a zip code instead of a city name? This seems like it would solve the location query problem but it may not provide the same results as service+city name.

It's now happened three times in three days: I get unsolicited email (apparently harvested from my Moz profile) that invites me to try a new product or contribute to a new site. The senders are completely unknown to me. The emails are full of hype,  sketchy on details and poorly written. They have all the hallmarks of phishing scams. But on further inquiry the emails seem to be legit. I nonetheless feel entitled to confess my extreme exasperation. When did sending unsolicited mass email of the "Dear Colleague" variety to perfect strangers become acceptable business practice? It's always struck me as being beyond the pale and beneath contempt. Why would anyone try to launch a business which such dubious and unsavoury  tactics? Am I missing something here? Or becoming a fuddy duddy? I suppose I could remove my contact info from my MOZ profile, but I have found it useful in the past. What surprises me is that people would contact me "out of the blue" to ask for free help without making the slightest attempt to cultivate a relationship first. Am I wrong?