Moz Analytics - Barely working, zero quality control
-
Two major issues with Moz Analytics - we've reached out to the help team on this multiple times and I've seen no clear answers from their team. Anyone hear anything on this or find a solution?
-
Weekly Automatic Reporting: This has been sending between four and six "weekly" reports to my clients. This has impacted over 30 clients. Many of them contain blank or incomplete data. Sometimes, it'll take over 24 hours before a completed report gets sent after the first incomplete one.
-
Addition of Keywords: The "Add & Manage Keywords" feature has been down for at least 24 hours at this time. Any campaign that I attempt to add keywords to refreshes the page without adding keywords. It appears that the href is set to "" and whatever code that is required to execute the addition of the keywords into the database is not being fired.
-
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz cant crawl site?
We're getting an error saying Moz is getting an errors crawling our client's site, but when I've put this though Google Search Console I'm not seeing any issues - any suggestions?
Product Support | | Ramarketingrob0 -
Can I transfer my Moz Profile points to a new profile?
I've moved jobs and that meant changing emails and handing over my Moz account to the company. Afterall, it was the company that paid for the Moz account. I was wondering if I could transfer my points/profile to a new one? Or is it a case of starting from scratch again?
Product Support | | Diamond.Dog0 -
MOZ not accepting our recent changes it still showing us old Crawl Diagnostics report
Hi, 507 Temporary Redirect We made changes for 302 redirects which are listed in crawl diagnostics report. Now "Compare" and "Wishlist" links are already removed from our source code. All required changes are made but still your report listed Compare and wishlist links. We made changes on Friday (14/8/2015) and waiting for new updated report. Link: http://www.stopwobble.com/ Please let us know what is the exact issue. So that we can fix it.
Product Support | | torbett0 -
Problem with Moz Dashboard
Hello. For the last two days, my dash board has been showing this... Screen%20Shot%202014-07-30%20at%2012.36.12%20PM.png
Product Support | | Multiverse-Media-Group1 -
"Our connection to your Google Analytics account was lost" keeps occurring
We've reauthorized our Google Analytics accounts, but we still keep getting the message "Our connection to your Google Analytics account was lost. Please reauthorize now." This is happening to a handful of our campaigns, not all. Has anyone else encountered this or know what is going on? It says I won't lose any data, but why does this keep happening?
Product Support | | ArtUnlimited0 -
How to force MOZ crawlers to search in the right area for local SEO
We do local SEO over here and so our keywords are always followed by a city name, like so: "auto repair+Springfield". If there's ever any confusion within SERPS which "Springfield" the searcher is looking for we can depend on Google to pull query location to assume it's the nearest to them (it does, and is usually correct). And furthermore, if the office ever needs to check for rankings by hand (we're not in Springfield), we just set the query location to "Springfield" and our results match their. However, MOZ doesn't set a query location. Which makes sense, I suppose, because their crawlers are up in the Bay. What I'm saying is that oftentimes there's a discrepancy between how MOZ tells me they rank, and how I see them ranking, the business owner sees them ranking, and how the customer finds them ranking. As such, we can't send them reports through MOZ 😞 Has anyone else had this problem and found a solution? Should the keyword be followed by a zip code instead of a city name? This seems like it would solve the location query problem but it may not provide the same results as service+city name.
Product Support | | cwtaylor0 -
Duplicate Page Content Report on Moz - Still ranking in Google Results?
Hi, I am experiencing 2 issues with the Duplicate Page Content in Moz. Every week it is notifying me of new duplicate content - so it seems to be missing duplicate content each week and the crawl is never above the 5000-6000 page mark, which means that it is under 10K which is the limit, so presumably everything is crawled in that one go so surely it should detect all of the dupe content on 1 crawl as opposed to having to do various crawls to detect it no? The dupe content report shows me pages that indeed have duplicate content but after checking, these are ranking on Google for their terms... ? Is the duplicate page content report incremental ? Will it add more duplicate content and increase the report every week or does it just show that week's results? If so, it's a bit like chasing my tail... Help!
Product Support | | bjs20100