Unanswered Questions
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Unsolved Generate an Access ID and API key
Hello, I can't generate an Access ID and API key for my account.
API | | OlegShavilov
I need a Links API and I'm ready to buy a paid subscription, but I can't do it. Link https://moz.com/products/mozscape/access
Redirected to https://moz.com/api/dashboard And i dont see any options for create Access ID0 -
urmiawebseo site urmia
Re: Star snippet not work
On-Page Optimization | | gercaarre3
Hello I write a json script for star snippet in my website but not work in my any page. can see it in this address https://www.urmiawebseo.com when I googled my keyword "طراحی سایت در ارومیه" my site dont show. #on_page0 -
Unsolved My Q&A
Are questions I ask only visible to me or everyone using MOZ? Can I make my question not be public to anyone and only to people under my company account?
Product Support | | amandale0 -
Ecommerce Preferred URL Structure for Printing Website
Hello Mozers! We are adding an ecommerce functionality to our existing website.
Technical SEO | | CheapyPP
Our company offers a wide range of commercial printing and mail services. We have done a pretty good job over the years in building content both in terms of our print offerings and blog section highlighting those offerings. We have finally bit the bullet and have decided to add end-to end ecommerce functionality. Users will be able to price, pay, upload and order thru our website. My question to the community becomes which sub folder do we use?
The ecommerce functionality is a third part software and needs to sit in a sub folder and we can't seem to find a good fit. Most of our content pages for print items are something like this www.website/printing/ - pillar page examples of url structure for sub pages www.website/printing/flyer-printing/
www.website/printing/booklet-printing/
www.website/printing/door-hangers/
www.website/printing/business-cards/ Options would be order-printing/ or prints/ So we we thinking /orders/ would be the best but not certain and wanted some feedback from the community. If we did go this route the url structure would be: order/business-cards this would be the default econ page order/business-cards/full-uv-coaing-both-sides individual product page What are your thoughts? CH0 -
Unsolved Add users to location
I want to add multiple users to one location (more than 1 person needs access to view the account). Can this be done? If so, how do I add more emails? Thanks!
Moz Local | | GolfCave_Clark1 -
404
We find 404 pages on our company website using Screaming Frog SEO tool. it's important to fix these 404 errors, a web designer can normally help.
Web Design | | sarahwalsh0 -
Baffled with Propress
To be frank I have spent 2 years trying to get Propress.com.au on the first page of Google and it just won't happen. I've written articles to get links, checked your platform for page issues and corrected where needed, improved speed of the site and posted articles on the site. But still it sits at about #50. What am I missing?
Technical SEO | | Anne2310 -
Unsolved Moz API returning incorrect PA data
So I've been attempting to figure out Moz API to allow for batches of URLs to be searched and the data to be nicely put into a google sheet. I've setup the MOZ API for sheets add-on and everything appears to work, but after spot checking some of my data, I've found that for some reason, the page authority data returned by Moz API appears to be way off the actual number presented by other Moz tools, such as the tool bar and main site.
API | | willadogy
Screenshot 2023-06-01 at 9.38.25 AM.png
Screenshot 2023-06-01 at 9.41.43 AM.png As you can see, in this one example off my list, the returned PA value is 6 points lower than the value returned from the Moz tool bar and website analysis.
If the data returned is incorrect, how is Moz API useful? Am I missing something? Would love some help or advice, as this tool would be very useful in a functioning state!0 -
Increase DA PA
Any one increase DA PA I will do contact my email bshgroup6292@gmail.com
Link Building | | seeoexpert9090 -
Unsolved No replies from help@moz.com - one of our IPs is blocked by Cloudflare so we cannot access Moz Community from there
Hi all,
Product Support | | DanielDL
I am a bit at my wits end trying to get some acknowledgement from MOZ. Have had no replies, no ticket auto-replies, no updates on any of the messages I have sent via the Moz Help Form on the website. Literally nothing. I wanted to avoid having to post publicly, but does anyone know how to raise a "technical problem" ticket with MOZ? help@moz.com never replies and the Help Form doesn't generate any kind of ticket. From our main office we get an "Access denied" Error (via Cloudflare) specifically for the Moz Community area. This happened to us in February of this year and has been happening again all through May. After testing ourselves with our IT, we determine that MOZ's Cloudflare account has incorrectly blocked the dedicated IP address specific to the internet connection at our head office. This means that none of our Moz User accounts can access anything related to the Community area in our account when working at the studio. We can only do so when working remotely (ie. some other IP address). This is incredibly frustrating, particularly as we've been on a proper paid MOZ account for many years. And I have sent numerous email requests, messages via the Form, etc., and have never heard back from anyone at all. The problem has been on-going for some time and I guess it is my fault because I tried to politely wait a fair amount of time between each follow-up. Only to realize that, actually, I don't think anyone is monitoring help@moz.com or even the Form submissions, or are even looking into the issue for me. Am hoping this message is seen by someone at Moz so they can let me know what is going on please? Guys..... c'mon.....0 -
Unsolved 301 Redirect chain http>https>https:/www
Dear community, I have the same issue with redirecting chain from http - https and then to https:// www.____
On-Page Optimization | | Damian_Ed 0
In one of the previous opened discussions the solution given was: you'd update the server level rule to point directly to the end URL form.
Re: 301 Redirect chain Are there any tutorials or resources available to help me properly implement this solution and resolve this issue? Tags: 301 Redirects, HTTPS, WWW, Server Level Rule, Redirect Chain Any tutorials how to do it properly to resolve this issue ?0 -
href lang questions - please help
Hi I have a few questions about href lang implementation and I was hoping for some guidance / opinions. An international website is using mostly a folder structure, but for some locations it might have standalone sub-domains. Some folders are there to target locations and languages, with others just targeting languages. See the list below: domain.com/es-mx [Language: Spanish - Location: Mexico]
International SEO | | MarkCanning
domain.com/pt-br [Language: Portuguese - Location: Brazil]
domain.com/ja-jp [Language: Japanese - Location: Japan]
domain.com/en-jp [Language: English - Location: Japan]
domain.com/fr-ca [Language: French - Location: Canada]
domain.com/en-ca [Language: English - Location: Canada]
domain.com/en-ie [Language: English - Location: Ireland]
domain.com/ar [Language: Arabic]
domain.com/ph [Language: Tagalog]
domain.com/it [Language: Italian]
domain.com/tr [Language: Turkish]
domain.com/kr [Language: Korean]
domain.com/fr [Language: French]
domain.com/ru [Language: Russian]
domain.com/vn [Language: Vietnamese] domain.in/en [Language: English - Location Indian]
domain.in/hi [Language: Hindi - Location Indian] My questions are: Is href lang sitemap equally as good as the href lang meta tag in terms of effectiveness. I know that the sitemap is easier to maintain and upkeep but i don't know which one is better as google recommends both. How do you mix your listings when some are targeting language and country and others are just targeting language speakers (not tied to any specific country). So take for example in the list above: there would be a general site for french speakers and then one for french speakers in Canada. Thanks for your advise in advance.0 -
Unsolved How many business citations (NAP) do you build for each of your customers?
As we all know, an important part of local SEO, is building business citations. However, we are interested at our white hat SEO Agency, how many business citations do you build for each of your clients?
Moz Local | | sarahwalsh0 -
Anyone come accross a completely random site name displayed in the SERPs?
Hello SEO friends, I am looking at a site that has a completely random site name displayed in the serps. The site in question is a hypnotherapy service and the site name is displaying as a commercial cargo airline! See the screen shot. Any ideas? There is 'local business' structured data on the site and it IS showing the correct business name. Is this a hack? Negative SEO attack? Random Google stuff up? Help! Very confused! Thank you for any advice! Sean!Untitled.jpg
Intermediate & Advanced SEO | | sean.e0 -
Lawyer Listing + Business Listing
Hi all! I have a question. I have a client who is a lawyer and has a personal listing (https://g.page/r/CWGdWgRIQVgVEBM/). The listing has around 70 reviews. However, they also have a listing for their office which is Nowlan Law (https://g.page/r/CVv3Q-QkQf8tEBM/). This one only has 28 reviews. That said, the client wants to change the name of the Steve Caya listing with the great reviews to Nowlan Law so the firm can benefit from the greater number of positive reviews. Everything I see discourages it. Thoughts? Goal is to benefit from Nowlan Law's reviews.
Community | | simplydonetech0 -
Unsolved Issue with former site redirect
Hello, After 2 months of starting a new service with a new domain name and a rather flat curve, I decided to invest in auditing tools. To my surprise, when analyzing links with 'Link Explorer', I got the following warning : "You entered the URL crapahute.com which redirects to www.krapahute.com. Click here to analyze www.krapahute.com instead."... So I understand I bought a domain name that was previously in use, 8 years ago. And logically, when they moved from crapahute.com to krapahute.com, the former site owners set a (probably 401) redirect between their former name and their new one. Probably that in the last 8 years they dropped crapahute.com since I was able to buy the domain name last year. I can't understand the warning I'm receiving. since I thought this redirect would become inactive when they dropped the domain name. On the contrary, if I analyze the backlinks to krapahute.com I can indeed see : crapahute.com [no anchor text] 3 2 0 --
Link Explorer | | x_all
redirect More Info
Date first seen - Date lost - Link target
2016-09-05 - N/A - www.krapahute.com So my question is : where is this warning coming from ? I performed some nslookup and dig on my domain and their's just to find out that every thing seems to look normal. Meanwhile, if I type "crapahute" in Google (and most other search engines), my site arrives in 12th page (!), and if I type "crapahute.com", the site "krapahute.com" appears first. Thank you for those reading up to that point ! Any hint on what could cause this ? Should I change of domain name ? Thank you !0 -
What steps should I take to address damage to my website, including malware insertion and content theft?
The question revolves around the steps required to mitigate damage inflicted upon a website, encompassing issues such as malware insertion and content theft. It prompts a comprehensive exploration of the necessary actions to take in response to these challenges. The inquirer seeks guidance on how to effectively address the damage, indicating a desire for practical solutions and strategies to restore and safeguard their website's integrity. By posing this question, the individual demonstrates an awareness of the severity of the situation and a readiness to undertake corrective measures.
Technical SEO | | ralphbaer0 -
SiteName Attribute Showing in Different Language in SERP
We are currently experiencing issues with our subdomain SiteName. Our parent company root domain is a Japanese language site, but we have an English subdomain that is for the United States primarily, and nearly rest of world for organic traffic. Our issue is that we have followed the guidelines here: https://developers.google.com/search/docs/appearance/site-names There was a large post on here with many responses including Googlers with issues others were having, but it has since been removed. Here is the code in place on our homepage: <script
Technical SEO | | Evan_Wright
type="application/ld+json"> { "@context": "https://schema.org",
"@type": "WebSite",
"name": "Mescius Developer Tools",
"alternateName": ["Mescius, inc.", "developer.mescius.com"],
"url": "https://developer.mescius.com" }
</script> Unfortunately this is what is appearing in the SERP. It is using the Japanese equivalent of our parent company. Screenshot 2024-02-23 at 3.37.55 PM.png Even though the relationship between root and subdomain should not be causing this, it seems like something is impacting this incorrect SiteName, and it is impacting CTR for the subdomain. Has anyone else experienced this and found a fix?0 -
Unsolved Moz crawler not working
Hi Moz crawler keep failing on my site with the error showing : Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. I'm not sure what am I missing out.. this is my robots.txt.. i don't think Im missing anything else.. https://www.wearefutureheads.com/robots.txt can the support team help ?
Moz Pro | | teikh0 -
Disconnect MOZ Local and Google My Business
I've had problems with one of our eight branch locations when I connected GMB to Moz Local about a year ago. The location was suspended for being a duplicate. I would like to sever the connection so I could keep Moz Local live but at least temporarily delete the suspended Google My Business. Also, if you might have any guides or tutorials on performing this task it would be greatly appreciated. Thanks.
Local Listings | | gallowaywebteam0
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